For IONM Company Owners

As the owner of an IONM company, you are well aware of all the day-to-day challenges of scheduling technicians at various hospitals, documenting chats with remote readers, consolidating and storing data, generating reports efficiently and quickly getting them into the hands of those who need them, invoicing hospitals with varying fee schedules, tracking Medicare cases for appropriate 95920 billing, getting all the data to the billing company to ensure timely claim filing - and the list goes on! Each of these challenges can be met by establishing consistent processes which efficiently accomplish these tasks - and that is exactly what USMON Pro2 has been designed to do.

USMON Pro2 is a customizable IONM workflow system that works with your technicians, your readers and their screen sharing programs, your billing company, and your administrators. We don't dictate what you use, rather we work with you to establish an IONM workflow system that sets processes in place for all to follow - processes that YOU define. USMON Pro2 allows you to manage processes rather than people. Well defined and systematic processes will provide you with the following benefits:

  • Consistent standards being followed by all personnel lead to "best practices" and efficiency.
  • Documented procedures that allow you to maintain continuity despite staff turnover.
  • Reduction of errors and wasted time which leads to dramatic time and cost savings.
  • Consistent management of the procedural processes that will greatly reduce the risks inherent in the IONM industry.

There are so many unique features on USMON Pro2 that allow you to match functionality with your company's needs. Some of our customers' favorites include:

USMON Pro2 Scheduling Calendar with Medicare Case Tracking - A fully interactive customized scheduling calendar saves time by allowing you to easily schedule procedures, assign technologists and notify readers. Add-ons, schedule changes and cancellations are managed quickly and efficiently through automatic text messages and emails. The unique Medicare Tracker feature on the USMON Pro2 Scheduler instantly identifies Medicare case conflicts at the time of scheduling. As an additional layer of protection, billing specialists are also alerted when overlapping Medicare cases have been read by the same reader, allowing them to make appropriate 95920 billing decisions. A powerful tool that can save thousands of dollars in legal fees and fines.

USMON Chat - The documentation of live chats between technician and reader is of the utmost importance in the IONM industry. USMON Chat is the only chat designed specifically for IONM, and automatically records every line of chat with the patient's ID in real-time. A professional chat report is then created and stored automatically with the patient's records in the USMON Pro2 database. In a court of law, should it ever be needed, it provides you with solid documentation of the communication that transpired between technician and reader throughout the surgical timeline.

USMON Pro2 Hospital Billing Matrix - Whether your IONM company is small or large, maintaining adequate cash flow is crucial. The Hospital Billing Matrix allows our clients to program their IONM fees for a particular hospital into USMON Pro2 so that case fees, overages, cancellations, supplies, etc., are automatically calculated. Knowing that there are times when a fixed formula just won't work, USMON Pro2 has even built in a clear method of overwriting the billing matrix as necessary. Hospital invoices can be easily generated and payments posted. USMON Pro2 gives you the ability to quickly generate monthly hospital revenue and aging reports, providing a clear picture of account receivables.

USMON Data Sync - USMON Pro2 generates so much useful data. Users wishing to conduct in-depth analysis can access their company's data with USMON Data Sync. This unique tool allows you to securely access all of your data by downloading it into your own MS SQL Express or MS Access database at the push of a button 24/7/365.

USMON Data Security/HIPAA Compliancy - USMON Pro2 was specifically designed to centralize, share, manage and protect vital information throughout its lifecycle. We value the trust our users have placed in our ability to manage and safeguard their documents. USMON Pro2 has taken measures to be mindful of HIPAA's Privacy & Security standards and related administrative, technical and physical safeguards. USMON Pro2 employs 256-bit SSL Data Encryption that allows for secure communication from PC to PC and we utilize two methods of automatic back-ups, including real-time to a RAID server and nightly to an exclusive back-up server. USMON Pro2 servers are hosted in a Data Center with SAS 70 Certification - firewall protection, 24-hour monitoring, locked server cages - ensuring "best practices" for the physical security of your data.